Privacy
Last updated: 6 September 2026
What we collect
If you use the Umrah planner, Hajj interest form or contact form, we collect the journey preferences you enter and the contact details you provide — typically name, email and phone or WhatsApp. We may also collect the page you arrived on, the current page, a referrer, and marketing query parameters such as utm_source.
Why we collect it
To understand the journey you want, to respond to you, and — where you consent — to share the request with selected travel providers so they can offer relevant options. We do not ask for passport numbers, scans, national ID, home address or payment card details.
Sharing with travel providers
If you tick the consent box, your request and contact details may be shared with selected travel providers where that is necessary to provide relevant Umrah options. We do not sell mailing lists.
How submissions are processed
Form submissions are processed using third-party service providers that help us receive and manage your request.
How long we keep it
Enquiry records are kept as long as needed to respond to your request, work with selected providers where you have consented, and meet our operational and legal responsibilities. They are not used as a general marketing list.
Your requests
To ask a question about the information you have sent us, email privacy@umrahworldwide.com.